This article examines the fundamental forces of change shaping the future of transportation and, more importantly, suggests measures officials should consider as they attempt to create more resilient, adaptable, and innovative organizations.
The most important change needed may involve mindset the shift from a perspective focused on individual agency missions to one focused on the entire mobility ecosystem, in which public and private stakeholders coordinate to achieve better outcomes for all. For many agencies, such a shift will demand a deep cultural change and one that should start at the top of the organization.
